FAQ
Q: What is “Wardrobe By Syra”?
A: “Wardrobe By Syra” is a dynamic fashion brand in Bangladesh, offering diverse women’s clothing and accessories. We celebrate cultural heritage, empower individuality, and provide customized designer fashion for women of all sizes.
Q: How can I order?
A: Ordering from “Wardrobe By Syra” is quick and easy! Here’s a step-by-step guide on how to place an order:
Visit our Website/Facebook Page: Go to our official website or our Facebook Page, and browse through our curated collection of clothing and accessories.
- Explore Products: Explore our wide range of products; click on the items you are interested in to view detailed product information, available sizes, colors, and customization options.
- Add to Cart: Once you’ve found the perfect item, click on the “Add to Cart” button. The item will be added to your shopping cart, and you can continue browsing for more products or proceed to checkout.
- Review Your Cart: When you’re ready to place your order, click on the shopping cart icon at the top right corner of the website. Review the items in your cart to ensure they are correct, and click on “Checkout” to proceed.
- Provide Shipping Information: During the checkout process, you will need to provide your shipping address and contact information. Please ensure that the details are accurate to avoid any delivery issues.
- Receive Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email with all the details of your purchase. This email will also include an order number that you can use for reference.
- Sit Back and Wait for Delivery: Our dedicated team will carefully process your order and ensure that your items are packaged securely. Sit back, relax, and wait for your stylish fashion pieces from “Wardrobe By Syra” to arrive at your doorstep.
Q: Can I customize the clothing to fit my size and style?
A: Absolutely! We offer customization options for our clothing to ensure the perfect fit and style that aligns with your preferences. Provide your measurements, and our skilled designers will create a personalized garment for you.
Q: How long does it take to receive a customized order?
A: The turnaround time for customized orders may vary depending on the design’s complexity and the materials’ availability. Creating and delivering customized garments takes 9 days to 12 working days. Rest assured; we always strive to deliver orders as promptly as possible.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to all countries. For international delivery, you need to order through our Facebook page.
Q: What is your return and exchange policy?
A: All the dresses from “Wardrobe By Syra” are customized. That means we make the dress according to your size and preferences. Therefore, we don’t have any return or exchange policy. However, we will give you a return and refund option only when
- We are unable to deliver the ordered product.
- We delivered the wrong product.
- We should have delivered within the promised timeline.
Here are the key points of our return policy:
- Return the product within 3 working days.
- Customers are responsible for arranging the return shipping of the product to our designated return address.
- To be eligible for a return, the item must be in its original condition with all tags and packaging intact. Please ensure the product is unworn, unused, and free from damage or alterations.
Q: How can I stay updated with new arrivals and promotions?
A: To stay updated with the latest fashion trends, new arrivals, and exclusive promotions, follow us on social media platforms like Facebook and Instagram for real-time updates.
Q: Can I visit your physical store to try on the clothing?
A: Yes, we have a physical store where you can explore our collections and try on the clothing.
Our store address:
Shop 6A, Level 2, 27 Shaptak Square, Dhanmondi 27, Dhaka 1209.
Q: Do you offer styling advice or fashion consultations?
A: Our fashion experts are here to assist you with any styling advice or fashion consultations you may need. Feel free to reach out to our customer support team, and they will be happy to help.
If you have any more questions, don’t hesitate to contact us. We are here to provide you with the best fashion experience at “Wardrobe By Syra.”
